Allegheny Health Network Trauma Centers: Allegheny General Hospital and Forbes Hospital (87)

Allegheny General Hospital, Level I Trauma Center

Allegheny General Hospital, accredited by the Pennsylvania Trauma Systems Foundation in 1986, was the first hospital in Pennsylvania to open a trauma intensive care unit and first in the region to become accredited as a trauma center. We serve as a referral resource for communities throughout the tri-state area.

Forbes Hospital, Level II Trauma Center

Accredited by the Pennsylvania Trauma Systems Foundation in October 2013, Forbes Hospital is the only trauma center in the eastern suburbs of Pittsburgh and one of only two trauma centers in Pittsburgh that can care for obstetric trauma patients. The growing trauma program at Forbes Hospital provides the residents of the eastern suburbs access to early and definitive trauma care and is a referral site for the eastern community.

Trauma centers’ services and outreach

• 24-hour in-house coverage by trauma surgeons with prompt availability of other surgical specialties

• American College of Surgeons Trauma Quality Improvement Program® (ACS TQIP) with dedicated trauma performance improvement coordinators

• One-Call Center: A physician-to-physician referral system that streamlines the admission or transfer of patients with a single phone call Community outreach

• Leadership in trauma prevention and public education for surrounding communities

• Medical direction for 99 Emergency Medical Service (EMS) agencies and 2,431 EMS providers

• Outreach to EMS providers and community hospital emergency departments

• Work with local agencies to analyze national and state injury data, along with trauma registry data, to follow and respond to injury trends

Education and prevention

AHN Trauma Centers are proud to offer trauma prevention programs and resources to our service areas. Dedicated trauma and injury prevention professionals work with communities to reduce the number of preventable injuries and injury-related deaths in our service areas. They do so through collaborating with local agencies, analyzing national and state injury data along with trauma registry data to follow and respond to injury trends and developing and implementing programs that intend to raise awareness for and reduce preventable injuries

Our community outreach education and programs address:

• Older adult falls

• Distracted and impaired driving

• Community violence

• Stop the Bleed – a nationwide Homeland Security initiative intended to encourage bystanders to be trained and equipped to help in a bleeding emergency before professional help arrives

TSN Coordinator

James Stupar
Email Coordinator

320 East North Avenue
Pittsburgh, Pennsylvania, 15212

[email protected]

Website(s) Allegheny Health Network Trauma Services

Upcoming Programs & Events

May is Trauma Awareness Month!

May 2024 – The entire month of May is focused on raising awareness for trauma survivors, their family/friends, and the trauma professionals who go above and beyond every day. Learn more here .

National Trauma Survivors Day!

May 15, 2024 – The 3rd Wednesday in May is National Trauma Survivors Day! We celebrate together the strength and resiliency of trauma survivors, their family/friends, and the trauma professionals who go above and beyond every day. Learn more here.

NextSteps Online

Ongoing The NextSteps program is a free 6-week self management course designed to recognize that YOU play the most important role in your recovery. based on the principles of self-management. It uses techniques that have been scientifically proven to increase one’s self confidence and sense of empowerment. NextSteps teaches you the skills to become an active self manager of your health and your life. Learn more here.

Community Resources

Complete List of Community Resources


Family House Pittsburgh

: Family House is so much more than just an affordable place to sleep. After a long day at the hospital, Family House provides the warmth of a family environment and the companionship of new friends who are experiencing similar situations. Our three houses are located within close proximity to the major Pittsburgh healthcare facilities and hospitals – including Allegheny Health Network, UPMC, and the VA hospital systems, with grocery stores and restaurants nearby. Family House staff will assist you in scheduling a taxi or an Uber to transport you around the city. In addition to housing, Family House and our volunteer groups organize activities to offer diversion and entertainment to patients and families. Seasonal holidays, movie nights, pancake breakfasts, spaghetti dinners and similar events are regular features at each Family House. Tickets to area cultural and sporting events are often donated and distributed to guests. Hospital Pastoral and Social Work programs cooperate closely with Family House to ensure that guests receive appropriate emotional and spiritual support. Nightly Rates for Medical Patients & Caregivers: $52 for a single room (sleeps one person) $68 for a double room (sleeps two people) $84 for a suite (based on location; sleeps four people)** **Only suites are available at Family House Shadyside. Discounts are available through our Family Assistance Program. Family House Neville 514 North Neville Street Pittsburgh, PA 15213 Telephone: 412-578-8650 Family House Shadyside 5245 Centre Avenue Pittsburgh, PA 15232 Telephone: 412-802-8210 Family House University Place 116 Thackeray Avenue Pittsburgh, PA 15213 Telephone: 412-578-3183

Ronald McDonald House Pittsburgh

: Located adjacent to UPMC Children’s Hospital of Pittsburgh in the Plaza Building, is one of 360 Ronald McDonald houses worldwide, and the only one attached to a hospital. Ronald McDonald House Pittsburgh is for families of seriously ill children from birth through age 21 that will remain in the hospital for an extended length of time. If budgets allow, families are asked to contribute a nominal fee per night. The spacious facility houses 74 private apartments on eight floors, with the amenities of home such as equipped kitchens, flat screen televisions and Internet access. Ronald McDonald House Pittsburgh The Plaza Building 451 44th Street – Penthouse Floor Pittsburgh, PA 15201 Telephone: 412-362-3400

Supplemental Nutrition Assistance Program (SNAP) and WIC (Women, Infants and Children)

Funded by the United States Department of Agriculture (USDA) he Supplemental Assistance Nutrition Program is the new name for the Food Stamp program. These benefits are used or buy food and help eligible low-income households in Pennsylvania obtain more nutritious diets by increasing their food purchasing power at grocery stores and supermarkets. If you are eligible, you will receive a Pennsylvania Electronic Benefits Transfer (EBT) ACCESS Card which is used to make food purchases at grocery stores and supermarkets. Also funded by the USDA, WIC provides supplemental foods, nutrition education, and referrals to healthcare at no cost, to low-income pregnant, breastfeeding, and postpartum women, infants, and children under age 5 who are determined to be at nutritional risk. The goal of the WIC program is to decrease the risk of poor birth outcomes and to improve the health of children during critical states of growth and development How to Apply for SNAP or WIC: In Pennsylvania, there are several different ways to apply for SNAP or WIC, please choose the option that suits you. If you do not know if you are eligible, you may still apply. 1. You can apply for or renew your SNAP or WIC benefits online by using COMPASS. COMPASS is the name of the website where you can apply for SNAP and many other services that can help you make ends meet: 2. You can apply for SNAP by contacting your local county assistance office. You can apply for WIC by contacting your local WIC program. 3. Or, you can download an application form from to send to your county assistance office. If you need help completing the application form, a county assistance office staff member can help you. If you are not eligible for SNAP or WIC, contact your county assistance office and a trained staff member will determine what programs may be available to you (e.g., cash assistance, Medical Assistance (MA), help with child care, home heating assistance (LIHEAP), school meals, Family Planning Services, and long-term living services). Need assistance applying for assistance? USDA Pennsylvania SNAP Hotline: 1-800-692-7462 Just Harvest SNAP Hotline: 412-431-8960 ext. 602

Just Harvest

Just Harvest helps people in Allegheny County access the public benefits that can help them keep food on the table. Just Harvest educates, empowers and mobilizes people to eliminate hunger, poverty, and economic injustice in our communities by influencing public policy, engaging in advocacy, and connecting people to public benefits. Just Harvest is a great community partner to get connected with local and federal nutrition services available in the state of Pennsylvania. 

GrubUp Meal Programs (Meals for Kids and Teens)

GrubUp Pittsburgh is a meal service program that provides healthy breakfasts, lunches and snacks during the summer months (June – middle of August) and afterschool meals during the school year. The meals are provided at no cost to all children up to 18 years old as well as mentally disabled individuals up to 21 years old.

AHN Healthy Food Center

When you visit the Healthy Food Center, you’ll leave with 2–3 days’ worth of nutritious food for your family. Plus, we offer free one-on-one nutritional counseling. And we’ll connect you with other food-related resources in the community, including healthy cooking demonstrations or classes. First you need to ask your doctor for a “referral” to go to the Healthy Food Center. If your doctor agrees, bring us your printed referral during our drop-in hours Monday–Friday. Plan to spend 30–40 minutes with us for your initial visit. You’ll fill out a short form to tell us about your dietary needs and shopping habits. You’ll then get paired with a registered dietitian who will take you shopping for food right at our Center. You’ll go home with a bag full of fruits, vegetables, and other healthy foods. As part of the AHN Center for Inclusion Health, the Healthy Food Center offers additional services to help you maintain a healthy diet at home. We can help you with healthy eating for the whole family, successful grocery shopping, cooking on a budget, preparing healthy recipes, and weight management. AHN Healthy Food Center 4921 Mend Way Pittsburgh, PA 15224 412-578-5922 Drop-in Hours: Monday, Wednesday, and Friday; 9:00am-4:00pm Tuesday; 1:00pm-4:00pm (Closed for nutrition counseling 9:00am-1:00pm) Thursday; 9:00am-1:00pm (Closed for nutrition counseling 1:00pm-4:00pm)

Produce to People – Greater Pittsburgh Community Food Bank

Provides 30-50 pounds of food to each family, 3 out for 4 items are fresh (in season). Please bring your own bag. We operate Produce to People distributions in eight counties in southwestern Pennsylvania. You may register at any distribution you choose. Upon arrival, we will require you to answer and sign a quick questionnaire. Then you will receive a ticket, which you will exchange for food. You do not need to bring additional paperwork—the questionnaire is a legal document. Signing it certifies that you qualify for the food. Please see updated list of distribution sites on website or contact information. 1 North Linden Street Duquesne, PA 15110 412-460-3663

CHS Oakland Food Pantry

Located in Oakland, the CHS Food Pantry distributes healthy food, provides cooking demonstrations, offers nutrition classes, and has student nurses who provide free health screening and referrals. Must show photo ID and attest to income level with signature. It is recommended to bring reusable bags to carry food in and some form of entrainment, such as a book, as there can be long waits. *Also offers free pet food though the Chow Program.* 370 Lawn Street Pittsburgh, PA 15213 412-246-1686 Hours: Thursday (3:00pm-6:00pm) and Friday (11:00am-2:00pm)

East End Cooperative Ministries – Food Pantry

Located in East Liberty, the East End Co-op offers a food pantry for all those in need. Toiletries, paper products, and baby food may be available. Only for emergency and must be 18+. East End Cooperative Ministries Food Pantry 6140 Station Street Pittsburgh, PA 15206 Hours: Monday-Friday, 9:30am-11:30am and 1:00pm-3:00pm

Squirrel Hill Community Food Pantry

Provides a safety need to the hungry and food insecure in the 15217-zip code. 828 Hazelwood Avenue Pittsburgh, PA 15217 412-421-2708 Hours: Monday, Wednesday, and Friday; 9:00am -12:30pm Mondays after 5:00pm are by appointment only. Tuesday and Thursday; 9:00am-12:30pm and 1:30pm-3:00pm 

The Urban League

Provides emergency food to those in need. 610 Wood Street Pittsburgh, PA 15222 412-325-0747 Hours: Monday-Friday, 10:00am-3:00pm

The Allegheny Link

The mission of the Allegheny Link is to simplify and streamline access to services and supports in an effort to help individuals and families maintain their independence, dignity and quality of life. The Allegheny Link assists Allegheny County residents: • with any disability – find needed services • over the age of 60 – remain safely in their community • who are experiencing or at risk of homelessness – find stable housing • who are pregnant, or parents and caregivers of children to six years of age – get referrals to home-visiting programs Telephone: 866-730-2368

Allegheny Health Network Medical Respite Program

To better meet the healthcare needs of the homeless and unstably-housed population, Allegheny Health Network (AHN) has established a new Medical Respite Program that provides patients recovering from illnesses with a safe place to recuperate and receive ongoing non-acute care and support following a hospital stay. The AHN Medical Respite Program first addresses the patients’ primary needs for safe temporary housing and nutrition. AHN caregivers deliver various levels of post-acute care for patients in the Medical Respite Program, including IV antibiotics, dressing changes and wound care, treatment for substance use disorders, physical therapy, and coordination of follow-up medical care. Transportation assistance for appointments is also provided, and patients who need a primary care physician are able to establish a relationship with one. To be considered for medical respite, discuss your housing needs and discharge plan with your case manager or social worker.

Jeremiah’s Place

Jeremiah’s Place will protect children and strengthen families by providing a safe haven of respite, health, renewal, and support for children and families during times of crisis. We strive to serve as a leading voice for child abuse prevention thereby transforming the community into a place that is safe, stable, and loving for all children. Open 24 hours a day 7 days a week. Jeremiah’s Place 6435 Frankstown Ave. Pittsburgh, PA 15206 412-924-0726 (call 24/7)

Emergency Pet Care: Animal Friends

Located in Allegheny County. 562 Camp Horne Road Pittsburgh, PA 15237 412-847-7000

Emergecny Pet Care: Hospaws

Located in Westmoreland County. 724-787-7304

Emergency Pet Care: Humane Animal Rescue

East End Animal Resource Center 6926 Hamilton Avenue Pittsburgh, PA 15208 412-345-7300 North Side Animal Resource Center 1101 Western Avenue Pittsburgh, PA 15233 412-345-7300 Wildlife Center 6000 Verona Road Verona, PA 15147 412-345-7300 ext.500

Pennsylvania Assistive Technology Foundation (PATF)

Pennsylvania Assistive Technology Foundation (PATF) is a statewide, non-profit organization that helps individuals with disabilities and older Pennsylvanians acquire the assistive technology devices and services they want. PATF can help people with disabilities and older Pennsylvanians get the assistive technology they need with the following programs: Low-interest and 0% interest financial loans, and information and assistance about possible funding resources. We also provide financial education through various publications and individual counseling. Telephone: 484-674-0506 or 888-744-1938 (toll free)

Victim’s Compensation Assistance Program

Provided by the Pennsylvania Commission on Crime and Delinquency, the VCAP can provide financial assistance to offset the cost of a crime, including medical expenses, counseling, loss of earning, loss of support, funeral costs, travel costs, childcare, stolen cash relocation, crime scene cleanup, and other costs. Telephone: 1-800-233-2339 or 717-783-5153

Americans with Disabilities Act (ADA) Information Line

The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA. ADA Specialists, who assist callers in understanding how the ADA applies to their situation, are available on Monday, Tuesday, Wednesday, and Friday from 9:30 a.m. until 5:30 p.m. (Eastern Time) and on Thursday from 12:30 p.m. until 5:30 p.m. (Eastern Time). Calls are confidential. To get answers to technical questions, obtain general ADA information, order free ADA materials, or ask about filing a complaint, please call: ADA Information Line: 800-514-0301 TTY: 800-514-0383

The Pennsylvania Legal Aid Network

A statewide consortium of independent legal aid programs that provides civil legal assistance to low-income individuals and families. The Network is comprised of nine regional legal aid programs, providing legal assistance to eligible clients in every county in Pennsylvania, and six specialized legal aid programs, providing legal services in specialized areas of the law or to special groups of eligible clients. Telephone: 717-236-9486 or 800-322-7572

Neighborhood Legal Services Association

Each year over 26,000—women, children and the elderly—ask for NLSA’s help with dire legal problems such as protection from abuse, mortgage foreclosure, wrongful eviction, wage claims, child custody disputes, utility shutoffs, loss of food stamps and denial of other public benefits. NLSA provides civil legal services to low-income individuals and families affecting the basic necessities of life: shelter, income, healthcare, and safety. Allegheny County: 412-255-6700 Beaver County: 724-378-0595 Butler County: 724-282-3888 Lawrence County: 724-658-2677

Pennsylvania Health Law Project

PHLP is a nationally recognized expert and consultant on access to health care for low-income consumers, the elderly, and persons with disabilities. For more than two decades, PHLP has engaged in direct advocacy on behalf of individual consumers while working on the kinds of health policy changes that promise the most to the Pennsylvanians in greatest need. PHLP offers free legal advice to low-income people with insurance problems. We also help people who don’t have health insurance.

Consumer Health Coalition

CHC reaches out to and enrolls at-risk consumers in public health insurance programs and educates the community about the availability of public health insurance programs and pertinent health policy issues. We both serve and organize at-risk, marginalized people and the organizations that serve them to influence system reform. We have a strong commitment to partnerships in Allegheny County and Southwestern Pennsylvania and strive to continually expand our reach. Consumer Health Coalition 415 East Ohio St., Suite 300 Pittsburgh, PA 15212 Helpline: 412-456-1877

Area Agency on Aging (AAA)

The Area Agency on Aging (AAA) assists older adults to live safe, healthy, and, independent lives when possible. AAA is the front door to find services for yourself, a spouse, a relative or a friend. Area Agency on Aging (Allegheny County) Birmingham Towers 2100 Wharton Street – Second Floor Pittsburgh, PA 15203 DHS Senior Line: 412-350-5460 or 800-344-4319 To report neglect or abuse of older adults in Allegheny County: 412-350-6905 or 1-800-344-4319 Area Agency on Aging (Westmoreland County) Troutman’s Building 200 South Main Street Greensburg, PA 15601 Telephone: 724-830-4444 or 800-442-8000 To report neglect or abuse of older adults in Westmoreland County: 724-830-4444 **To report the neglect or abuse of older adults in Pennsylvania, call 1-800-490-8505**

AgeWell – Pittsburgh

AgeWell Pittsburgh offers a one-stop resource that links older adults, their family members, friends and caregivers to solutions for issues related to aging. AgeWell Pittsburgh assists older adults and their caregivers in maintaining a healthy and independent life. Whether you have specific questions or just don’t know where to turn, we can provide answers and support. Agewell at the JAA Jewish Association on Aging 200 JHF Drive Pittsburgh, PA 15217 412-422-0400 Agewell at the JCC Jewish Community Center of Greater Pittsburgh 5738 Forbes Avenue Pittsburgh, PA 15217 412-422-0400 Agewell at JFCS Jewish Family and Community Services 5743 Bartlett Street Pittsburgh, PA 15217 412-422-0400

BRiTE Program

BRiTE is an innovative wellness program which promotes brain and physical health and wellness among individuals with mild changes in their thinking. We were developed by a team of like-minded scientists at the University of Pittsburgh whose goal was to create a setting that would support individuals with mild changes in cognition, and to stimulate their brain and body to improve over-all health and wellness. Daily programming includes movement, music, creative expression, and cognitive stimulation. BRiTE is a community-based wellness program for independent adults, not to be confused with an adult daycare program or rehabilitation program. We are not a clinical program, we do not provide nursing or caregiving services. 201 North Craig Street Pittsburgh, PA 15213 412-383-6010

The Bridge to Hope

Beyond Bridge to Hope is a monthly Bereavement Support Group for adult family members who have experienced the death of a loved one due to drug or alcohol abuse. Meetings are held the second Wednesday of the month from 7:00-8:30 PM in the chapel of Cumberland Woods Village, an Independent Senior Living Community in McCandless Township. They are facilitated by a certified grief counselor, whose specialty has been in the area of bereavement for the past 24 years, Susan Wesner RN, MSN, CS, a psychiatric clinical nurse specialist at Western Psychiatric Institute and Clinic of UPMC. The meetings are free of charge. No registration is necessary. For additional information call the number listed below. Telephone: 412-748-5120

The Highmark Caring Place

The death of a loved one is devastating to a child. The impact can be overwhelming and the children and family often need support. The Highmark Caring Place can provide that support through its various programs. Thousands of community members are helped by the Caring Place each year at no cost through our peer support programs, and our education, consultation, and referral services. The Caring Place began in Pittsburgh in 1996. Facilities are also located in Erie, Harrisburg, and in the Cranberry region: The Highmark Caring Place – Pittsburgh 620 Stanwix Street Pittsburgh, PA 15222 (888) 224-4673 The Highmark Caring Place – Cranberry 200 Warrendale Village Drive Warrendale, PA 15086 (888) 734-407 The Highmark Caring Place – Erie 510 Cranberry Street, Building 2 Erie, PA 16507 (866) 212-4673 The Highmark Caring Place – Harrisburg 3 Walnut Street, Suite 200 Lemoyne, PA 17043 (866) 613-4673


Christian faith-based grief support groups for people grieving the loss of a family member or friend. GriefShare Groups meet at dozens of local churches weekly to help you face these challenges and move toward rebuilding your life. Each GriefShare session has three distinct elements: Video seminar with experts – Each week your GriefShare group will watch a video seminar featuring top experts on grief and recovery subjects. These videos are produced in an interesting television magazine format featuring expert interviews, real-life case studies, dramatic reenactments, and on-location video. Support group discussion with focus – After viewing the video, you and the other group members will spend time as a support group, discussing what was presented in that week’s video seminar and what is going on in your lives. Personal study and reflection – During the week you will have the opportunity to use your workbook for further personal study of the grieving process and to help sort out your emotions through journaling. Your group will spend time discussing questions and comments from the workbook study. Telephone: 800-395-5755

Grief Recovery After Substance Passing (GRASP)

Created to offer understanding, compassion, and support for those who have lost someone they love through addiction and overdose. Too many times we suffer not only the death of the person we love, but we become isolated in our grief. We feel, and too many times it is true, that no one understands our pain. But at GRASP, we do. We have suffered this same kind of loss and we have found the love and connection that only those who have lived this loss can give another. And while the pain of this loss will always be with us, we have found through GRASP that we don’t have to walk the road that is our pain alone. We walk it together; hand in hand and heart to heart. The closest PA GRASP Chapter to Pittsburgh is located in Indiana, PA. Contact Person: Susan Kelly (Please contact for exact location) Email: [email protected] Telephone: (724) 762-3344

The Still Remembered Project

While the loss of a baby is something no mother or family should have to endure, it is with open arms and humble hearts that we offer support and heartfelt sympathy for your loss. Your baby will always be remembered. Grief is personal and can weigh heavy on an individual physically, emotionally and spiritually. Our group of bereaved mothers and fathers have endured the loss of an infant, each with a unique story and we are here to share empathy and compassion through this organization. The Still Remembered Project is committed to helping you on your grief journey by offering resources to nurture your broken heart. For those seeking ways to help a family member or friend after the loss of a baby, our organization offers suggestions and ways to show support. The Still Remembered Project is dedicated to providing comfort and hope to anyone who has been touched by the loss of a baby. In your own time, please explore the ways in which The Still Remembered Project can help you remember and cherish your baby. Join us in always still remembering. Telephone: 412-447-8455

Oli’s Angels

Oli’s Angels is a non-profit that provides free comprehensive resources and support to low-income and at-risk families before, during, and after the birth experience. Brandi Rawls, a certified birth and bereavement doula, offers doula services, lactation education and support, family resources, support groups and pregnancy and infant loss services. Telephone: 412-616-9579

National Suicide Prevention Lifeline

We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals. Telephone: 1-800-273-8225 (TTY: 800-799-4889) Teléfono: 1-888-628-9454 Online Chat: Veteran Crisis Line: 1-800-273-8225 ext. 1 Veteran Crisis Line (text): 838255 Veteran Online Chat:

Re:solve Crisis Services

The Resolve Crisis Services is for Allegheny County residents who need mental health crisis and intervention services. Trained crisis counselors, doctors, and staff are available around the clock. Call any time to speak with a trained counselor at 1-888-796-8226. Trained crisis counselors will travel to where you are, anywhere in Allegheny County. Walk ins: You don’t need an appointment resolve’s North Braddock Avenue location. You don’t need to have a diagnosis of mental illness to use resolve Crisis Services, which are available regardless of your ability to pay. This service is a partnership of Western Psychiatric Institute and Clinic of UPMC and Allegheny County. Re:solve Crisis Center 333 North Braddock Avenue Pittsburgh, PA 15208 24/7 Crisis Line: 1-888-796-8226

Substance Abuse and Mental Health Service Administration (SAMHSA)

A confidential, free, 24-hour-a-day, 365-day-a-year, information service, in English and Spanish, for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information. National Helpline: 1-800-662-HELP or 1-800-662-4357

Psychology Today

Find a therapist in your area. Narrow the search by zip code, issue, insurance, sexuality, gender, age, language, faith, and type of therapy.

Center for Relational Change

The Center for Relational Change is Pittsburgh’s premier family therapy practice. Our clinicians are skilled, caring, insightful licensed therapists helping individuals, couple and families work through issues of self-worth, depression, anxiety, childhood trauma and abuse, and more. We work with everyone, regardless of race, religious beliefs, sexual orientation, etc. If you, your partner and/or family are having a difficult time healing from past issues, working through present concerns or want to maintain a healthy future, the Center for Relational Change is a great place to begin investing in yourself and your relationships. 1789 South Braddock Avenue, Suite 350 Pittsburgh, PA 15218 412-301-5221


SAM (Self-help Anxiety Management) is an application to help you understand and manage anxiety. The app has been developed in collaboration with a research team from UWE, Bristol. Available for free on the Play Store for Android.

Office of Intellectual Disability (OID)

The Office of Intellectual Disability (OID) assists Allegheny County residents with an intellectual disability in receiving services. All individuals registered with OID receive supports coordination. General inquires: 412-253-1399 (Monday-Friday, 8:30am-4:00pm) Intake and registration: 412-253-1250 (Monday-Friday, 8:30am-4:00 pm) To Report the Neglect or Abuse: • of a child (under 18 years) with or without a disability o Call locally, 412-473-2000 o PA ChildLine at 1-800-932-0313 • of an adult (18 through 59 years) with a disability o Call the state at 1-800-490-8505 • of an older adult (60 years and older) with or without a disability o Call locally, 412-350-6905 or at the state level, 1-800-490-8505

Community Living and Support Services (CLASS)

CLASS is a nonprofit organization that offers different services to individuals of varying abilities. CLASS is driven by organizational values that foster community inclusion for people with disabilities. The organization offers a variety of individualized services ranging from independent living skills training in the classroom to community-based case management for social, recreational, and residential supports. 1400 South Braddock Avenue Pittsburgh, PA 15218 (412) 683-7100 or 1-888-954-2424 (toll free) (TTY: 412-246-2255)

Milestone Centers, Inc

Milestone centers for people with developmental and behavioral health challenges provides quality, life-enhancing services that promote wellness and the development of human potential to persons with intellectual and developmental disabilities and/or behavioral health challenges. Telephone: 412-243-3400 (TTY: 412-243-3358) Deaf services: 412-243-3400 ext. 243 Video phone: 412-727-8114 

Center of Excellence for Opioid Use Disorder

Allegheny Health Network’s Center of Excellence for Opioid Use Disorder is a comprehensive program that helps patients with opioid-related substance use disorders receive the health and community-based care and support they need to overcome addiction and maintain long-term wellness. Rather than treating the addiction alone, a principal goal of the AHN Center of Excellence is to treat the whole person by integrating behavioral health and primary care. Patients identified as having an opioid use disorder and requesting treatment are referred to Medication-Assisted Treatment (MAT) or outpatient therapy. For patients who are in need of higher levels of treatment, referrals are made to inpatient, residential or intensive outpatient programs. For a same-day appointment, call before 11:00am Monday-Friday. Call at any other time for our next available appointment. Telephone: 412-362-8677

Pittsburgh Mercy

Pittsburgh Mercy is a person-centered, population-based, trauma-informed community health and wellness provider. We’re an integrated health care home and Certified Community Behavioral Health Clinic (CCBHC). We reach out and offer help – and hope – to some of our community’s most vulnerable populations: people who have physical and behavioral health challenges, people who have intellectual disabilities, and people who are experiencing addiction, homelessness, abuse, and other forms of trauma. 24/7 Walk-in Crisis Center: 264 South 9th Street Pittsburgh, PA 15203-1263 1-877-637-2924

Prevention Point Pittsburgh

Prevention Point Pittsburgh is a harm reduction organization. We are the only county-approved syringe exchange program in Southwestern Pennsylvania. PPP considers needle exchange as a foundation for addressing a broader set of injection drug users’ needs from a harm reduction perspective. We strive to meet needs that are not met through other existing services. In addition to syringe exchange, PPP provides comprehensive case management services, education on HIV and Hep C prevention, overdose prevention and response trainings with naloxone prescription, individualized risk-reduction health education, wound care consultation and free onsite HIV, Hepatitis C, and other STD testing provided in collaboration with Allies for Health + Wellbeing (formerly the Pittsburgh AIDS Task Force). (412) 247-3404

Gateway Rehabilitation Center

Gateway Rehab has been providing proven and personalized services in and around the Pittsburgh area, to individuals struggling with addictive diseases for many decades. As the region’s premiere non-profit addiction recovery center, Gateway Rehab continues to pioneer progressive and comprehensive treatment models, helping to free countless people from the anguish of substance use disorders. Through respect for the individual, a reverence for life and unwavering belief in the promise of every human being, Gateway Rehab offers a life-changing opportunity of recovery to anyone who walks through our doors.

Pennsylvania Organization for Women in Early Recovery (POWER)

Our programs and services are created especially to meet the needs of women. Pregnant women and women with co-occurring disorders are welcome at POWER. We understand the impact of violence on women’s lives and incorporate trauma services in all of our treatment programs. In addition to providing woman-centered treatment, POWER supports the efforts of recovering women through partnerships with the Allegheny County Office of Children, Youth & Families (CYF) and Magee-Womens Hospital of UPMC, and also provides services to women who are high risk, including those who are pregnant, homeless, victims of violence, or involved in the criminal justice system. Our goal is to help women gain a deeper understanding of how their use of alcohol or other drugs has impacted their lives, match them to the right treatment program, and assist them in developing natural supports within their own communities. Recovery support services include: • Confidential, quality drug and alcohol assessment • Referral to treatment • Mentoring 7501 Penn Avenue Pittsburgh, PA 15208 412-243-8755 E-mail: [email protected]

Greenbriar Treatment Center – Washington – 3B Inpatient & Non-Hospital Detox

A 62 bed Inpatient facility is licensed to treat Substance Use Disorders and clients with a DUAL Diagnosis. Greenbriar treats men and women 18 years of age and older. Greenbriar accepts most major insurances and Medicaid policies. For people without insurance, they are able to guide you to appropriate funding sources and Self-Pay arrangements are also available. Greenbriar Treatment Center 800 Manor Drive Washington, PA 15301 724-255-9700 or 1-800-637-HOPE

Renewal Treatment, Inc. – 2nd Ave. – 3B Inpatient

Renewal Treatment, Inc. (RTI) provides comprehensive forensic substance abuse and mental health treatment services to adult men and women in the criminal justice system. These services are based on a cognitive behavioral approach in which offenders are taught to identify and recognize thoughts and feelings that lead to criminal and high-risk behaviors. Once the criminal thought patterns are identified, offenders are taught to restructure anti-social thought patterns and direct their behavior towards a pro-social lifestyle. Services include: Evaluation and assessment, education, treatment, continuing care, aftercare and referral. In order to provide clients with the most comprehensive services possible, RTI maintains a working relationship with service providers from other agencies and disciplines (such as mental health) throughout the surrounding area. Renewal Treatment, Inc. 704 Second Avenue Pittsburgh, PA 15219 412-697-0106

Paramedic Connect Community Program

Pittsburgh is home to some of the best healthcare institutions in the world. Unfortunately, many people do not have the resources they need to stay out of the hospital once they are discharged. Our team of specially trained paramedics can help your most complex and fragile patients to find assistance for their financial, medical, housing, utilities, mental health and social support needs after they return home. Connect Community Paramedics can help navigate patients to: • Health Insurance • Programs to avoid nursing homes • Aid for housing and utility expenses • Transportation services • Food assistance programs Telephone: 412-647-3666 Email: [email protected]


Bluelight is an international, online harm-reduction community, committed to reducing the harm associated with drug use by educating the individual. Bluelight hosts a robust recovery community for those seeking a way out of drug abuse and addiction. These forums invite visitors to discuss addiction and sobriety in a non-judgmental setting, share recovery resources and encourage members to seek help. We believe there are various roads to recovery, including 12-step programs such as Narcotics/Alcoholics Anonymous and alternatives such as SMART Recovery. 

National Center for Victims of Crime

The National Center for Victims of Crime is the nation’s leading resources and advocacy organization for crime victims and those who serve them. In collaboration with local, state, and federal partners, the National Center for Victims of Crime advocates for stronger rights, protections, and services for crime victims; education training and evaluation; and serves as a trusted source of current information on victims’ issues. Telephone: 202-467-8700

The National Domestic Violence Hotline

Since 1996, the National Domestic Violence Hotline has been the vital link to safety for women, men, children and families affected by domestic violence, responding to calls 24/7, 365 days a year. We provide confidential, one-on-one support to each caller and chatter, offering crisis intervention, options for next steps and direct connection to sources for immediate safety. Our database holds over 5,000 agencies and resources in communities all across the country. Bilingual advocates are on hand to speak with callers, and our Language Line offers translations in 170+ different languages. The Hotline is an excellent source of help for concerned friends, family, co-workers and others seeking information and guidance on how to help someone they know. 24/7 Confidential Hotline: 1-800-799-SAFE or 1-800-799-7233 (TTY: 1-800-787-3224) Español: 1-800-799-7233

National Human Trafficking Hotline

The National Human Trafficking Hotline is a national anti-trafficking hotline serving victims and survivors of human trafficking and the anti-trafficking community in the United States. The toll-free hotline is available to answer calls from anywhere in the country, 24 hours a day, 7 days a week, every day of the year in more than 200 languages. The National Hotline can also be accessed by emailing [email protected], submitting a tip through the online tip reporting form, and visiting the web portal at 24/7 Confidential Hotline: 1-888-373-7888 (TTY: 711) Text: 233733 Online Chat:

Blackburn Center

The Blackburn Center responds to the issues of violence or crime to the residents of Westmoreland County. All client services are confidential, offered at no cost, and are available to women, children and men. Services include a 24/7 confidential hotline, emergency shelter, crisis counseling, therapy, support groups, and medical and legal advocacy. 24/7 Crisis Hotline: 1-888-832-2272 or 724-836-1122

Crisis Center North

Crisis Center North is a non-profit counseling and resource center that provides services to victims of domestic violence and their loved ones in northern and western Allegheny County via counseling, legal and medical advocacy, and economic empowerment services. In addition, the Center provides community trainings on topics related to domestic violence as well as prevention education programming to local schools. Crisis Center North’s 24-hour hotline is free and confidential for anyone affected by domestic violence. Call to learn more about our services, schedule an appointment, or just for emotional support. We are always here to offer support. 24/7 Crisis Hotline: 412-364-5556 or 1-866-782-0911 (toll free)

Pittsburgh Action Against Rape (PAAR)

Pittsburgh Action Against Rape, located in Allegheny County, is one of the oldest rape crisis centers in the country. Our experienced, trained counselors and advocates provide services that are completely confidential, including crisis support; medical and legal advocacy; emergency aid; transportation services; and trauma counseling for children, adolescents, and families. PAAR also provides intensive case management, life skill classes, trauma and group therapy to address the comprehensive needs of trafficked individuals. Location: 81 South 19th Street, Pittsburgh, PA 15203 Telephone: 412-431-5665 24/7 Helpline: 1-866-END-RAPE or 1-866-363-7273


Domestic violence occurs in about 1 out of 4 relationships. Same-sex couples experience the same rate of violence in their relationships. PERSAD CENTER’s Intimate Partner Abuse program seeks to help individuals who are involved in these relationships to end the violence. If you are the victim of violence, we can help. PERSAD assists victims in evaluating their relationships, staying safe, making action plans to use in the case of emergencies, and recognizing that the violence is being used as a tool of power and control that is not your fault. Contact: Lori Fell Telephone: 412-441-9786 ext. 223 Email: [email protected] Location: 5301 Butler St #100, Pittsburgh, PA 15201

Center for Victims

Our victim services start the moment a crime occurs through the often lengthy and emotional legal process, as well as the physical and emotional healing process for victims. This comprehensive list of services is available to anyone, no matter their age, gender or socioeconomic status. Services include: crisis hotline, therapy and counseling, victim’s rights information, legal support, victim’s compensation assistance, offender release information and notification, advocacy, emergency shelter, transitional housing, PFA order assistance, children’s/medical advocacy, and medical accompaniment. 24/7 Crisis Hotline: 1-866-644-2882

Women’s Center and Shelter of Greater Pittsburgh

Women’s Center & Shelter of Greater Pittsburgh is more than an emergency shelter for women experiencing domestic violence and their children. It is a safe harbor that provides specialized care and support for women who have experienced all types of intimate partner violence from physical to emotional through Emergency Shelter, Legal Advocacy, a 24-Hour Hotline, Support Groups and more. Women’s Center & Shelter has been a trusted and respected resource in the Pittsburgh Community for more than 40 years, offering hope and healing to women and children who have suffered from the devastating effects of domestic abuse. 24/7 Hotline: 412-687-8005 (ext. 1) or 877-338-8255 (toll free) Legal Advocacy: 412-355-7400 Medical Advocacy: -412-232-7479

Gunshot Reoccurring Injury Prevention Services (GRIPS)

Each year hospital trauma centers in Allegheny County treat about 250 survivors of firearm injuries. These survivors are at risk for further violence. Since 2014, GRIPS outreach workers have met survivors in local hospitals. They offer case management and social support as part of a research project. The workers consider hospitalization for violent injury a “teachable moment.” Survivors can be motivated to pursue employment, medical treatment, housing and other goals important to them. As part of the research, GRIPS is examining whether this support will lower the risk of further violence. Contact: Richard Garland Telephone: 412-287-5959

Center for Traumatic Stress in Children and Adolescents

Allegheny General Hospital’s Center for Traumatic Stress in Children and Adolescents serves children and families who experience traumatic or stressful events in their lives. The center provides prompt evaluation and treatment of children impacted by trauma, including child abuse or neglect, domestic or community violence, death of a family member, disasters or multiple/complex traumas. The center generally provides a time-limited treatment approach focused on alleviating significant mental health problems and promoting healthy coping responses in traumatized children and their families. AGH Department of Psychiatry Outpatient Services East Commons Professional Building (Four Allegheny Center) 4 Allegheny Square East Pittsburgh, PA 15212 412-330-4328

PTSD Coach

The PTSD Coach is a smart device application that can help you learn about and manage symptoms that often occur after trauma. Available for free on the Play Store (Android) and App Store (Apple). 


: Bike Pittsburgh is a registered 501(c)(3) charitable non-profit, working on behalf of the Pittsburgh community to make the city safe, accessible, and friendly to bicycle transportation. Bike Pittsburgh engages in advocacy, community-building, and education for everyone – drivers, cyclists and pedestrians alike need practical safety information. Bike Pittsburgh provides resources for cyclists, educational videos, city cycling classes, and an out-of-school time mentorship program for middle school students every Fall, Spring, and Summer. Telephone: 412-325-4334 or 412-325-4335 Email (general inquiries): [email protected] Email (Membership Questions, change of address, etc.): [email protected]

Infinite Lifestyle Solutions

Infinite Lifestyle Solutions has been at the forefront of making a difference in children’s lives since 2016. Located at the intersection of community and life, Infinite Lifestyle Solutions is a life-affirming journey that restores relationships, teaches conflict resolution and coping skills. We have been providing young people the values and skills they need to become exceptional community leaders. With locations in Pittsburgh and Braddock, PA, our program focuses on restorative practices and healing circles delivered in an environment consisting of those who are informed about trauma or experienced it themselves. We have trained teachers, social workers and behavior health nurses with over 25 years of combined experience working with youth

NotOneMore Pittsburgh

Not One More Pittsburgh (NOM) brings communities together to take action against the addiction crisis. Using a grass roots approach, NOM collaborates with community organizations to improve the public’s understanding of addiction and provide support for individuals and their families suffering from the disease. NOM advocates for effective prevention, education, harm reduction and enforcement efforts so those suffering from addiction can live whole, healthy and productive lives.

Pennsylvania Motorcycle Safety Program

The Pennsylvania Motorcycle Safety Program offers FREE training to all Pennsylvania residents and active duty military with a class Motorcycle Learner’s permit or motorcycle license. Training is offered for motorcycle drivers of all levels and includes: aspiring new riders, semi-experienced, three-wheeled, and advanced riders. The Pennsylvania Motorcycle Safety Program offers classes throughout the ENTIRE year at multiple training sites throughout Pennsylvania. Class schedules are posted approximately 4-6 weeks in advance. Students who successfully complete the Pennsylvania Motorcycle Safety Program courses may be entitled to insurance premium discounts through participating insurance companies.

Yellow Dot Program

This program assists citizens in the “golden hour” of emergency care following a traffic crash when they may not be able to communicate their needs themselves. Placing a Yellow Dot decal in your vehicle’s rear window alerts first responders to check your glove compartment for vital information to ensure you receive the medical attention you need. The program is a cooperative effort between PennDOT, the state departments of Health and Aging, the Pennsylvania State Police, the Pennsylvania Turnpike Commission, first responders, and local law enforcement. Citizens complete a participation form online to have PennDOT mail them a Yellow Dot kit. Upon receipt, participants should complete the information section, which includes emergency contact information, medical history, medications, allergies, and doctors. A photo (showing only the head and shoulders) is then taped to the appropriate location inside the booklet. The kit should then be placed in the vehicle’s glove compartment. The Yellow Dot decal is placed in the lower left corner of the participant’s rear windshield, no higher than 3 inches from the bottom.