Welcome
HCA Houston Kingwood is a full-service, 457-bed acute care hospital equipped with a Level II Trauma Center, an accredited Chest Pain Center, Level III Neonatal Intensive Care Unit (NICU) and accredited by DNV – Healthcare as the only Comprehensive Stroke Center in Northeast Houston. We offer a wide range of comprehensive services, including complex cardiovascular services, specialized neurological care, orthopedic care and women’s services including high-risk pregnancy care as well as pediatric services with access to pediatric specialists.
TSN Coordinators
Lauren Burns, MPH
Injury Prevention Coordinator
Email: [email protected]
Office: 281-348-8562
Upcoming Events & Programs
Trauma Survivors Network Meetings
TSN National and Local Support Groups
The Trauma Survivors Network offers a virtual support group twice a month using Zoom. Join us using your computer, tablet, or phone. To register for an upcoming virtual support group, visit the site.
Additional in-person, virtual or hybrid groups may be available through your local trauma center. Connect with your local TSN program for more information about support group offerings. Find support groups near you using our TSN List or TSN Map.
National Trauma Survivors Day 2025
MAY 21, 2025
NTSD is a day we come together and honor the strength, courage and hope that those impacted by trauma show every day in the healing process. We celebrate by raising awareness through educating staff and community members about the TSN, honoring survivors by recognizing the stories and resilience of survivors and those that care for them in and out of the hospital, and building community fostering connections by hosting social events for survivors.
***More information coming soon!
Community Resources
Aging & Disability Resource Center
855-937-2372
The Texas Aging and Disability Resource Centers (ADRCs) are highly visible and trusted places where people of all ages, incomes and disabilities can go to get information and one-on-one counseling on the full range of long-term services and supports available in Texas. The ADRCs provide: a person-centered, community-based environment that promotes independence and dignity for individuals; easy access to information and one-on-one options; counseling to assist
consumers in exploring a full range of long-term services and supports to meet their needs and/or situations; resources and services that support the needs of family caregivers. They can also assist with incontinence supplies, bed pads, grab bars, eyeglasses, transportation and home repairs.
Area Agency on Aging Three-Month Caregiver Program
936-441-3200
If an individual is denied for Texas Medicaid Community Attendant Services Program, the Area Agency on Aging provides services to help people aged 60 and older. This is a once-in-a-lifetime program, which means individuals cannot receive services twice. This program offers attendant services for three months only. An individual must make over $2,000 a month to qualify.
Disability Information and Access Line (DIAL)
888-677-1199
Finding services or supports to live in the community can feel overwhelming, especially when a need arises unexpectedly, such as after a fall or an accident. Many people do not know what services are available, whom to ask for help or where to start. The Disability Information and Access Line (DIAL) helps people with disabilities get connected to information about local community resources that support independent living.
Houston-Galveston Area Agency on Aging
713-627-3200
There are 28 Area Agencies on Aging which provide services to help people aged 60 and older and their family members and caregivers receive the information and assistance they need in locating and accessing community services. Services are targeted to those with greatest economic and social need. Particular attention is paid to people with low incomes, older people who belong to minority groups and older people residing in rural areas. In addition, family members and other caregivers may receive information and services on behalf of the older person for whom they are providing care.
Meals on Wheels
888-998-6325
Meals on Wheels is a program that delivers meals to the homes of elderly, disabled and hospice individuals who are unable to purchase or prepare their own meals. Persons receiving assistance must be homebound, unable to prepare nutritious meals on their own and not have a reliable source of help. Age and income are not criteria for receiving meals. There is no charge for eligible clients. Meals on Wheels operates in virtually every community in America to address senior
hunger and isolation. To find and enroll in a Meals on Wheels program in your area, please visit MealsOnWheelsAmerica.org and enter your zip code. The contact number for your local program will be provided, so you can call and get more information.
Medicare Savings Programs
800-335-8957
Medicare Savings Programs (MSP) help pay for all or some of the Medicare monthly payments, copays and deductibles if Medicare doesn’t cover the entire bill.
Texas Health Information, Counseling and Advocacy Program
800-252-9240
Texas has a free helpline to guide residents through the complexities of Medicare. Do you need help finding and sorting through all the Medicare options available in Texas? Are you looking for free benefits counseling from a trusted and unbiased source? Do you need help paying Medicare premiums, co-pays and prescription medicines? The Texas Health Information, Counseling and Advocacy Program can help you. If you are eligible for Medicare, the Texas’ Health Information, Counseling and Advocacy Program can help you enroll, find information and provide counseling about your options. This partnership between the Texas Health and Human Services system, Texas Legal Services Center and the Area Agencies on Aging trains and oversees certified benefits counselors across the state. The benefit counselors are specially trained to help you understand all the fine print to find and apply to a plan that works for you. They advocate for you with these programs and help you get the services you need.
Texas Medicaid Community Attendant Services Program
713-692-1635
Texas’ Community Attendant Services Program provides non-medical personal care assistance, homemaker services and transportation to/from medical appointments for Texas residents who, due to health issues, have difficulty independently completing these daily living activities. The goal of this statewide program is to prevent and delay the need for nursing home care, instead allowing seniors and persons with disabilities to live in their home or the home of a loved one. Services cannot be provided for persons living in assisted living residences or adult foster care homes. Texas’ Community Attendant Services Program is unique in that it is a Medicaid-funded state plan option, but it is for Texas residents who do not otherwise qualify for Medicaid. To qualify for this program, persons must still meet income and asset limits. However, program beneficiaries are only eligible for personal care assistance, homemaker services and escort services. They are not eligible for Medicaid-funded medical care. If a homeowner wants to receive the above services, they must sign a Medicaid Estate Recovery Program (MERP) form agreeing for the state to take over their property once they are deceased.
Harris Health System — Harris County
713-566-6509
Harris Health System’s mission is to improve the community’s health by delivering high-quality healthcare to Harris County residents. While medical care is not free at Harris Health System facilities, there is financial assistance for those who qualify. Based on your household income, you may qualify for partial financial assistance on a sliding scale. To qualify for financial assistance, household income may not exceed 150% of the Federal Poverty Level. All Harris Health patients are asked to make a minimum payment at the time of their hospital or clinic visit, except for pediatric and prenatal care visits. Service fees do not apply to patients in the Healthcare for the Homeless Program or other insurance plans. Insurance plan copays will be collected according to plan requirements.
Montgomery County Health Department
936-523-5100
Health Care Assistance Program (HCAP) serves as the County Indigent Health Care Program for Montgomery County. As the payer of last resort, HCAP is designed to provide covered healthcare services to eligible, low-income residents who have no other public or private healthcare benefits.
Liberty County Health System
936-258-0801
The Liberty County Indigent Health Care Office determines eligibility for healthcare services to county residents. Programs include doctor visits, inpatient and outpatient hospital services, prescription services, specialty services, vision and dental.
Polk County Indigent Healthcare Program
936-327-6830
The Polk County Indigent Healthcare Program helps low-income residents who don’t qualify for other state or federal healthcare programs gain access to healthcare services. Applicants must reside in Polk County and meet income guidelines
San Jacinto County
936-653-2091
The San Jacinto County Indigent Healthcare Program helps low-income residents who don’t qualify for other state or federal healthcare programs gain access to healthcare services. Applicant must reside in San Jacinto County and meet income guidelines.
Houston Area Women’s Center (HAWC)
1010 Waugh Drive
Houston, TX 77019
713-528-6798
Offers counseling, shelter and 24/7 hotlines
HAWC Domestic Violence 24/7 Hotline
713-528-2121
713-528-3625 (TDD line)
800-256-0551 (toll-free)
HAWC Sexual Assault 24/7 Hotline
713-528-RAPE (7273)
713-528-3691 (TDD line)
800-256-0661 (toll-free)
FamilyTime Foundation
203 S. Houston Ave.
Humble, TX 77338
281.446.2615 (24/7 hotline)
Offers counseling and shelter
Montgomery Area Women’s Center
1401 Airport Road
Conroe, TX 77301
936.441.7273 (24/7 hotline)
Federal Programs
800.772.1213 | TTY 800.325.0778
Federal benefits include, retirement benefits, Medicare, Social Security Disability Income (SSDI), Supplemental Security Income (SSI), and survivor benefits
Medicare
Medicare is our country’s health insurance program for people 65 or older. Certain people younger than age 65 can qualify for Medicare too, including those with disabilities and those with end-stage renal disease (permanent kidney failure requiring dialysis or a transplant). Social Security works with the Centers for Medicare and Medicaid Services to ensure individuals receive the assistance they need.
SSDI and SSI
The SSDI program pays benefits to you and certain family members if you are “insured.” This means that you worked long enough and recently enough and paid Social Security taxes on your earnings. The SSI program provides support to disabled adults and children who have limited income and resources, as well as people ages 65 and older who are not disabled but have limited income and resources.
Survivors’ Benefits
If you lose a loved one, Social Security can help you get through the difficult time. This program pays survivors benefits to widows, widowers and the dependents of eligible workers.
Bo’s Place
713-942-8339
Bo’s Place exists to offer support and community to those who have experienced the death of a loved one. Bo’s Place is a nonprofit, free-of-charge bereavement center that offers multiple grief support services for adults, children and families. Bo’s Place operates on the belief that it is helpful and healing for grieving children and adults to share their stories, memories, experiences, thoughts and feelings with those who can understand their journey. Bo’s Place offers the only free, ongoing grief support program in the greater Houston area. Support can be provided by phone, in person or online.
GriefShare Ministry Grief and Recovery Support Groups
800-395-5755
GriefShare is for anyone who is grieving the death of a loved one, such as a spouse, parent, child, infant, teen, unborn child, friend, sibling, coworker or other relative. For most groups, the cost ranges from free to around $20 to cover the cost of your participant guide.
Kailee Mills Foundation
The Kailee Mills Foundation helps to rebuild the lives of families experiencing loss and hardship from fatal or non-fatal vehicle crashes through individualized financial assistance, grief counseling, and emotional support through its Kailee Cares Family Assistance Program.
800.318.2596 | TTY 855.889.4325
If you don’t have health insurance through a job, Medicare, Medicaid, the Children’s Health Insurance Program (CHIP), or another source that provides qualifying health coverage, you can find coverage through the Marketplace. The Health Insurance Marketplace® is a service that helps people shop for and enroll in health insurance. The federal government operates the Health Insurance Marketplace®. Annual Open Enrollment is November 1 through January 15. However, you can qualify for a Special Enrollment Period, a time outside if Annual Open Enrollment, if you’ve had certain life events, including losing health coverage, moving, getting married, having a baby, adopting a child or if your household income is below a certain amount.
METROLift
713-225-0119
METROLift is a shared-ride public transit service in accordance with the Americans with Disabilities Act (ADA).
Harris County RIDES
713-368-7433
RIDES is a curb-to-curb subsidized program that allows eligible customers to purchase transportation services at a significant discount.
Brazos Transit District
979-778-06087
Brazos Transit District provides affordable transportation between Liberty and Dayton communities for reduced fares.
ADA Paratransit Service
800-272-0039
The Woodlands Township provides ADA Complementary Paratransit service in conjunction with the fixed-route Town Center Trolley service. Approval time is 21 days.
Senior Rides and More
713-772-8181
Senior Rides and More is a faith-based nonprofit whose mission is to promote senior independent living, health and safety by providing free transportation and other services. Through a network of volunteers, Senior Rides and More provides free one-on-one assistance to seniors in Southwest and Northwest Houston with services such as transportation to doctors and clinics, prescription pick-ups, grocery shopping, other life-sustaining errands, remaining with a care receiver throughout a medical appointment, minor household repairs and telephone wellness checks.
Medicaid Non-Emergency Medical Transportation (NEMT)
NEMT services are available for a Medicaid beneficiary or their child. These services include rides to doctor’s office, dentist’s office, hospital, drug store or any place that provides covered healthcare services. Each Medicaid provider now has a designated transportation provider. Contact your Medicaid provider for more information.
Medicare Advantage Transportation Benefit
Many Medicare Advantage plans include a medical transportation benefit for non-emergency rides to doctor’s appointments. This includes rides via public transportation or rideshare services such as Uber and Lyft. Approved locations may include, but are not limited to, physician and dentist offices, prescription pick-ups, dialysis treatment, rehabilitation appointments, occupational, physical and speech therapy and radiation therapy.
Contact your Medicare Advantage Plan plan provider for more information. Here are two services:
Wellcare Transportation: Call 866-393-2166 for more information or to schedule a ride.
KelseyCare Advantage: Call 855-931-7433 for more information or to schedule a ride.
Harris Center for Mental Health
9401 SW. Freeway
Houston, TX 77074
713-970-7212 (patient access line)
Ben Taub Mental Health —Psychiatric Emergency Program
1504 Ben Taub Loop
Houston, TX 77030
713-970-4640
866-970-4770 (24/7 crisis line)
Tri County Behavioral Health
Crisis Line — 800-659-6994
Cleveland — 936-521-6200
Liberty — 936-223-3299
Montgomery County — 281-432-3000
Walker County — 936-291-5800
Alliance for Multicultural Community Services – The Alliance Wellness Clinic
6440 Hillcroft St., Suite 411
Houston, TX 77081
713-776-4700
Languages spoken on site: Spanish, Vietnamese, Urdu, Hindi, Nipali
Burke Center for Mental Health
300 Bypass Lane, Suite 208B
Livingston, TX 77351
936-634-5010
National Alliance on Mental Illness NAMI — Greater Houston
9401 SW. Freeway, Suite 1234
Houston, TX 77074
713-970-4419
713-970-4483 (online support groups)
How to get help with mental health: Learn about available services by calling the Substance Abuse and Mental Health Services Administration (SAMHSA) national helpline. 800-662-HELP (4357).
Open Path Psychotherapy Collective
Open Path is a nonprofit organization providing affordable in-office and online psychotherapy sessions from a vetted mental health professional. Cost of sessions ranges from $40-$70. Sessions with student interns are $30. Open Path serves clients who lack health insurance or whose health insurance doesn’t provide adequate mental health benefits. Open Path helps our members access their choice of affordable in-person or online care from a vetted mental health professional.
GoodRx
855-213-1275
GoodRx gathers current prices and discounts to help you find the lowest cost pharmacy for your prescriptions. GoodRx is 100% free. No registration is required. GoodRx coupons will help you pay less than the cash price for your prescription. They’re free to use and are accepted at virtually every U.S. pharmacy. Your pharmacist will know how to enter the codes on the coupon to pull up the lowest discount available.
Needy Meds
800-503-6897
Needy Meds offer a free drug discount card that may help you obtain a substantially lower price on your medications. Visit NeedyMeds.org/Drug-Discount-Card for more information and to download a card for a free visit.
Rx Outreach
888-796-1234
Rx Outreach is a fully licensed nonprofit mail-order pharmacy. Rx Outreach offers more than 1,000 medication strengths that cover most chronic diseases. Since RX Outreach is a mail order pharmacy, they are able to ship medications directly to the provider’s office or patients’ homes. They can ship medication for 30, 60, 90 or 180 days at a time. Rx Outreach is available to qualifying individuals and families. They serve people whose income is at or below 400% of the Federal
Poverty Level. You can check your eligibility online. Patients can be on Medicare, Medicaid or other health insurance and still qualify for Rx Outreach.
Social Security Extra Help Program
800-772-1213
The Extra Help program helps people with limited income and resources lower or cut Part D costs. Medicare Part D provides drug coverage. The Extra Help program helps with the cost of your prescription drugs, like deductibles and copays. You can apply for Extra Help any time before or after you enroll in Part D.
Walmart $4 Prescription Program
The Prescription Program includes up to a 30-day supply for $4 and a 90-day supply for $10 of some covered generic drugs at commonly prescribed dosages. Higher dosages may cost more. A list of medications covered by program is available online.
Your Texas Benefits
211 or 877-541-7905
All state benefit programs have income guidelines and other eligibility requirements. State benefits include Texas Medicaid, Children’s Health Insurance Program (CHIP), Supplemental Nutrition Assistance Program (SNAP), and Temporary Aid to Needy Families (TANF)
Medicaid, CHIP and SNAP
Medicaid and CHIP provide health coverage for low-income children, families, seniors and people with disabilities. SNAP is a federally funded program that helps low-income families buy nutritious food from local food stores. SNAP assistance is available to qualifying families, elderly people and single adults. Applicants must reside in Texas and must apply in the county in which they reside.
Temporary Aid to Needy Families (TANF)
The TANF program, formerly known as Aid to Families with Dependent Children (AFDC), is a support service for Texas families. The purpose of TANF is to provide financial and medical assistance to needy dependent children and the parents or relatives with whom they are living.
Texas Office of Attorney General
512-463-2100
The Crime Victims Division assists crime victims and their families with information, resources, and financial assistance. The Crime Victims Compensation Program (CVC) helps crime victims and their immediate families with the financial costs of crime. CVC covers crime-related costs such as counseling, medical treatment, funerals and loss of income not paid by other sources.
Learn about services for people who need help with drug or alcohol abuse issues by calling the toll-free Substance Abuse and Mental Health Services Administration (SAMHSA) Help Line at 800-662-HELP (4357). Local resources include:
Alcoholics Anonymous
4140 Director’s Row, Suite D
Houston, TX 77092
713-686-6300 (24/7)
Cenikor — Adolescent and Adult Programs
5629 Grapevine St.
Houston, TX 77085
888-236-4567
The Council on Recovery
303 Jackson Hill St.
Houston, TX 77077
713-942-4100
The Montrose Center
401 Branard St., Floor 2
Houston, TX 77006
713-529-0037
713-529-3211 (LGBT 24/7 helpline)
Ben Taub Mental Health — Intensive Outpatient Program
1502 Taub Loop, Floor 2
Houston, TX 77030
713-873-4901
The Association for the Advancement of Mexican Americans AAMA Learning Center
6001 Gulf Freeway, Building E
Houston, TX 77023
713-967-6700
Right Step Houston Central
902 W. Alabama St.
Houston, TX 77006
832-917-0310
Veterans Crisis Line
800-273-8255 | Text 838255
If you’re a veteran in crisis or concerned about one, the Veterans Crisis Line is a free, confidential resource available 24/7 that connects you to a real person specially trained to support veterans. The Veterans Crisis Line serves veterans, service members, National Guard and Reserve members and their loved ones. You don’t have to be enrolled in VA benefits or healthcare to connect. Your call is free and confidential. You decide how much information to share. VA responders can connect you with resources and support systems. Take a self-check quiz at VeteransCrisisLine.net/Quiz to learn whether stress and depression
might be affecting you. You can also visit MilitaryCrisisLine.net if you are an active-duty service member, guardsman or reservist.
Veterans National Resource Directory (NRD)
The NRD is a database of validated resources that supports recovery, rehabilitation, and reintegration for service members, veterans, family members and caregivers.
The Harris County Veterans Services Office
281-876-6600
The Harris County Veterans Services Office is an advocate for veterans and their dependents in Harris County. We provide assistance to veterans and their dependents regarding compensation, pension, medical care, education, insurance and death benefits. We also assist veterans and their dependents in obtaining important documentation needed to apply for benefits.
Montgomery County Veterans Service
936-539-7842
The mission of Montgomery County Veterans Services is to provide the most beneficial service to the veterans and their dependents in Montgomery County in a compassionate manner with the desire to obtain the most advantageous benefits available to them, through continual education of VA regulations and application procedures affecting the veteran population.
Education Materials
Centers for Disease Control and Prevention – Older Adult Fall Prevention
The CDC provides education materials on risk factors-including health conditions and medications-that increase the likelihood of falling while also providing resources to prevent those events.
National Council on Aging – Falls Free Checkup
Stay healthy and independent by checking your risk for a fall. There are many steps you can take to prevent a fall. Answer 13 simple questions to get your falls risk score and resources to prevent falls.
Still Going Strong
A CDC program with goals of providing education about common risk factors for falls and motor vehicle crashes, as well as traumatic brain injuries that happen from falls and motor vehicle crashes as well as empowering older adults and their caregivers to take simple steps that will help them stay connected, maintain their independence, and age without injury
Bingocize
Bingocize® is a 10-week, evidence-based health promotion program approved through both SNAP-Ed and The National Council on Aging (NCOA). Bingocize® combines exercise and health information with the familiar game of Bingo, which is a great and fun way to get seniors and those with disabilities moving and socializing.
SAIL
Stay Active and Independent for Life (SAIL) is an evidence-based fall prevention program centered around a strength, balance and fitness program for adults 65 and older. SAIL classes are offered 2-3 times a week as a one-hour class, and the exercises can be done standing or sitting.
Firearm Violence in America
In 2024, the United States General Surgeon’s Office declared firearm violence a public health crisis.
Firearm Safety – Storage
Johns Hopkins Bloomberg School of Public Health’s Center for Gun Violence Solutions provides tips (and laws) related to the safe storage and securement of guns.
Texas Gun Sense – Safe Storage
Unsecured firearms in the home can result in suicides, homicides, and unintentional shootings. Thousands of unsecured firearms are stolen in Texas each year and used in crimes. Safe storage education and strong child access prevention laws are critical to protecting families and communities.
12 Golden Rules of Gun Safety
CarFit
An educational program developed by AARP and the American Occupational Therapy Association that offers older adults the opportunity to check how well their personal vehicles “fit” them. The program provides information and materials on community-specific resources that could enhance their safety as drivers and/or increase their mobility in the community.
NHTSA
The National Highway Traffic Safety Administration is part of the U.S. Department of Transportation. It provides information on vehicle/tire/car seat/equipment recalls, ratings, risky driving, road safety, and vehicle safety.
SafeKids Greater Houston
Safe Kids Greater Houston is led by Texas Children’s Hospital, which provides dedicated and caring staff, operation support and other resources to assist in achieving our common goal: keeping your kids safe. Based on the needs of the community, this coalition implements evidence-based programs, such as car-seat checkups, safety workshops and sports clinics, that help parents and caregivers prevent childhood injuries.
Kailee Mills Foundation
The Kailee Mills Foundation was founded after the tragic loss of 16-year-old Kailee Mills who was ejected and killed after removing her seat belt momentarily. Their mission is to prevent fatality and injury by educating the public on seat belt safety through school programs, community outreach, and awareness campaigns. The foundation also has a scholarship program with the purpose of educating teen drivers about seat belt safety through seat belt awareness, research, volunteerism, and leadership. Scholarship recipients deliver high levels of academic achievement, ambition, leadership, and a desire to make a difference. The Kailee Mills Foundation helps to rebuild the lives of families experiencing loss and hardship from fatal or non-fatal vehicle crashes through individualized financial assistance, grief counseling, and emotional support through its Kailee Cares Family Assistance Program.
Suicide Prevention 24/7 Lifeline
Dial 988 or 800-273-TALK (8255)
If you or a loved one feels persistent sadness or hopelessness, struggles with other mental health issues or if they mention suicide, encourage them to get professional help. You can call the Suicide Prevention Lifeline, where trained experts will give you free, confidential support and connect you with resources and referrals. Getting help early is important.
Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline
800-662-HELP (4357) | TTY 800-487-4889
This is a confidential, free, 24/7/365 information service. It is available in English and Spanish for individuals and family members facing mental and/or substance use disorders. This service provides referrals to local treatment facilities, support groups and community-based organizations. Callers can also order free publications and other information.
What leads to suicide?
There is no single cause for suicide. Suicide most often occurs when stressors and health issues converge to create an experience of hopelessness and despair. Depression is the most common condition associated with suicide, and it is often undiagnosed or untreated. Conditions like depression, anxiety and substance problems, especially when unaddressed, increase risk for suicide. Yet it is important to note that most people who actively manage their mental health conditions go on to engage in life.
Know the warning signs:
Having suicidal thoughts should be taken seriously. The two most important steps in prevention are recognizing the warning signs and getting help.
Any one of the following symptoms does not necessarily mean the person will commit suicide, but several of them may signal a strong need for help:
Talking or writing about suicide, death or the afterlife, including verbal hints, such as, “You’d be better off without me.”
Seeking access to firearms, pills or other means to end one’s life.
Expressing hopelessness, guilt, worthlessness or no reason for living.
Dramatic mood swings or personality changes.
Depression or lack of interest in usual activities or future plans.
Increased drug or alcohol use.
Feeling trapped or feeling there is no way out.
Isolating from family, friends and society.
Giving away prized possessions.